Editorial & Data Policy
A menu site is only worth reading if you can tell where its numbers came from. This page explains exactly how the 669 items on this site are collected, what we will not print, and what happens when we get something wrong.
Updated 28 August 2026Four steps, every refresh
The same sequence runs on every rebuild, which is what keeps the whole site consistent rather than accurate in patches.
Read the source
Every refresh opens the Sheetz ordering system for store #11 in Altoona, PA and walks the full category tree. Nothing is copied from another menu website.
Record only what is published
Item name, base price, published calorie figure, the ingredient line and every size option. Fields the source leaves empty stay empty here.
Clean and file
Trademark symbols are stripped, duplicates across sections are merged, and each item is filed under one of 17 menu pages. Tobacco, alcohol and non-food aisles are dropped entirely.
Publish with a date
The page, its markup and the sitemap all carry the same refresh date. A page that cannot show a current date shows no date at all.
Six rules we hold to
We never invent a number
A missing price stays missing and a missing calorie count stays missing. An empty cell is more useful than a confident guess, and the guess is what breaks trust the first time a reader checks it in store.
We do not claim daily checks
The site refreshes weekly, so it says weekly. Phrases like "verified daily" or "checked by our experts" appear nowhere on this site, because no mechanism here would make them true.
Opinions are labelled as opinions
Guides carry judgements about what is worth ordering. Those sit in sections that say so, they are ours, and they are argued from the price and calorie data on these pages rather than asserted.
Nobody buys a placement
No restaurant, delivery app or brand pays to appear in a table, a ranking or a guide. Display ads are chosen by the ad network and are separate from anything we write.
Allergy questions go to the restaurant
We publish general dietary guidance and we say plainly that a shared kitchen makes it insufficient for an allergy decision. That question belongs to Sheetz staff, every visit.
Corrections are public, not quiet
A reported error is checked against the source and fixed on the next refresh. We would rather carry a visible correction than a silently edited page.
Why one reference store
Sheetz sets prices regionally across 7 states, so there is no single national price list to publish. Averaging hundreds of stores would produce numbers that match no actual receipt anywhere. Picking one representative board and saying which one it is gives you something you can calibrate against: check one item at your own store, learn the gap, and apply it to the rest of the page.
Store #11 sits in Altoona, the town where Bob Sheetz opened the first location in 1952. It runs a full made-to-order kitchen and carries the standard coffee, shake and bakery lines, so almost nothing on the chain-wide board is missing from it.
What gets left out on purpose
Three categories never appear on this site. Tobacco and nicotine products are excluded because this is a food and drink reference and we have no interest in publishing them. Alcohol is excluded for the same reason. Household goods, automotive supplies and pet products are excluded because a menu site listing windscreen fluid helps nobody.
We also leave out anything we cannot price and cannot count. An item with no price and no calorie figure adds a row and no information, so it does not ship.
How the refresh cycle works
Different pages move at different speeds because their underlying data does. Menu prices and the homepage refresh on the shortest cycle. Category pages follow on a slightly longer one. Guides, tool pages and reference content refresh on a quarterly rhythm, since a piece explaining how the MTO screen works does not change week to week.
Whichever cycle a page is on, the date printed on it is the date its data was last refreshed, and the same value appears in the page markup and in our sitemap. There is one date per page and it means one thing.
Reporting an error
Send it through the contact page. The three details that make a report actionable are the item name as it appears on our page, the figure you saw in store, and the store city and state. With those we can check the source and either correct the row or explain why the difference is regional rather than wrong.
Reports about missing items and discontinued items are just as welcome. Seasonal runs are the hardest thing for a weekly refresh to keep up with, and readers in store notice them ending well before we do.